Privacy Policy

01Introduction

Griver ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including xCirclo, GriverCut, and all other Griver applications and websites. Please read this policy carefully.

02Information We Collect

We may collect the following types of information:

• Account Information: Full name, username, email address, date of birth, and hashed password
• Location Data: Approximate GPS location, only when you actively use location-based features — never stored permanently
• Usage Data: Pages visited, features used, session duration, device type, and browser information
• Communications: Messages sent through our in-app chat or contact forms
• Transaction Data: Payment history and reward transactions — no card details stored, handled by third-party processors

03How We Use Your Information

• To provide, maintain, and continuously improve our Services
• To match you with nearby users based on location (xCirclo and related apps)
• To process transactions and send related notifications
• To send product updates and announcements — you can opt out anytime
• To detect, prevent, and address fraud, abuse, and security threats
• To comply with applicable legal obligations
• To personalize your experience and improve our recommendations

04Location Data

For location-based apps like xCirclo:

• Your location is only shared during an active help request or session
• Exact coordinates are never stored — only approximate proximity is used for matching
• You can disable location access at any time through your device settings
• Location data is never sold to third parties under any circumstances

05Data Sharing

We do not sell your personal data. We may share data only with:

• Service Providers: Hosting, analytics, and payment processors contractually bound to protect your data
• Other Users: Only the information you choose to make visible — name, rating, approximate distance
• Legal Authorities: When required by law or to protect the safety of our users and the public

06Data Security

We implement industry-standard security measures including:

• Encrypted data transmission via HTTPS/TLS on all connections
• Passwords hashed using bcrypt with a cost factor of 12
• Regular security audits and vulnerability assessments
• Strict access controls limiting who can view your data internally
• Rate limiting and brute-force protection on all authentication endpoints

07Your Rights

You have the following rights regarding your personal data:

• Access the personal data we hold about you at any time
• Request correction of any inaccurate or incomplete data
• Request permanent deletion of your account and all associated data
• Opt out of marketing communications at any time
• Data portability — receive your data in a machine-readable format
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

08Cookies

We use only essential cookies to maintain your session and preferences. We do not use third-party advertising or tracking cookies. You can manage or disable cookies through your browser settings at any time, though this may affect some functionality.

09Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data without parental consent, please contact us immediately and we will delete that information.

10Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes via email or a prominent notice on our platform at least 14 days before they take effect.

11Contact Us

For privacy-related questions, requests, or concerns: